Privacy Policy

Introduction

ISO12312-2.com ("we," "us," or "our") is operated by Lunt Solar Systems. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

Submit a contact form inquiry
Submit documentation for manufacturer verification review
Subscribe to updates or newsletters
Correspond with us via email

This information may include your name, email address, company name, phone number, and the content of your messages or submissions.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website addresses
Date and time of your visit

This information is collected through cookies, log files, and similar technologies to help us understand how visitors use our site and to improve user experience.

How We Use Your Information

We may use the information we collect to:

Respond to your inquiries and fulfill your requests
Process manufacturer verification submissions
Send administrative information, such as updates to our terms or policies
Improve our website and services
Monitor and analyze usage trends
Protect against fraudulent or unauthorized activity
Comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:

Service Providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting, email delivery, or analytics. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share information for any other purpose with your consent.

Manufacturer Verification Information

Documentation submitted for manufacturer verification review is kept confidential and is not shared with third parties. If your products are approved and listed on our site, only the information you authorize for public display (such as company name and product details) will be published.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our site.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the site may become inaccessible or not function properly.

Analytics

We may use third-party analytics services (such as Google Analytics) to help analyze how users interact with the website. These services may use cookies and similar technologies to collect information about your use of the site and report website trends.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions and correspondence are typically retained for up to three years unless a longer retention period is required or permitted by law.

Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

International Users

Our website is operated in the United States. If you are located outside the United States and choose to provide information to us, please be aware that we may transfer your information to the United States for processing. By using our website, you consent to this transfer.